Our Book with Confidence Guarantee™ (see T&C for full details, including the notification timeframe) provides substantial benefits when you book directly through vacationvillahub. These benefits include a security deposit, comprehensive payment protection, and emergency rebooking assistance.
After your stay, both you and the homeowner will receive emails prompting you to review your experiences. Neither party will be able to see the other’s ratings until both have submitted their reviews.
If an owner has behaved inappropriately or made you feel unsafe, vacationvillahub will offer rebooking support and investigate the situation to determine if our policies have been violated. Contact us for assistance or to file a complaint. In an emergency, contact the appropriate authorities immediately.
We uphold stringent security and privacy standards, supported by advanced technology designed to prevent fraud and harassment. Both owners and travelers can conduct transactions securely within the vacationvillahub marketplace, as our systems and infrastructure comply with PCI-DSS standards. Disclosure of any monitoring devices in a home is mandatory.
The Vacationvillahub Book with Confidence Guarantee™ (see T&C for full details, including the notification timeframe) ensures complete protection for your payment and security deposit. Most of our listings are eligible for this coverage when booked through the vacationvillahub online checkout. Our marketplace adheres to rigorous security standards, ensuring PCI-DSS compliance for secure transactions.
Always communicate with owners via the vacationvillahub secure, private messaging platform to protect yourself from phishing and identity theft.